Contact SolHug

Have a question, issue, or feedback? We're here to help. You can also email us directly at help@solhug.com.

Privacy Policy

Data We Collect: We collect your email address, name, and mood/journal data that you voluntarily enter. Phone numbers listed in the Support Directory are shared with other members at your own discretion.

How We Use It: Your data is used solely to provide SolHug's features — personalised insights, mood tracking, and member connections. We do not sell your data to third parties.

Payment: Subscription payments are processed securely by Stripe. We do not store your card details.

Data Retention: You may delete your account and all associated data at any time from the Account Settings page.

Age Requirement: SolHug is strictly for users aged 18 and over. We do not knowingly collect data from minors.

Contact: For privacy-related questions, email us at help@solhug.com.

Last updated: April 2026